Return Policy

To request a return or exchange and/or to report any order issues, please submit a request through our automated portal.

All eligible items purchased may be returned within 14 days to the original form of payment or exchanged as needed. Eligibility is determined as follows:

  • To ensure product availability, we would encourage the customer to begin the exchange process as soon as possible.

  • International orders are all final sale and cannot be returned or exchanged.

  • Last Chance items are ineligible for return, exchanges are permitted based on size and availability. 

  • For your convenience, a return label will be provided through our Automated  Portal. This label must be used for accurate shipping and tracking purposes.

  • With the exception of instances of dissatisfaction at the fault of the company (i.e. product defects, wrong item received, etc), all returns will be subject to return shipping costs of $25, which will be deducted from your refund.

  • In the case of exchange, shipping costs will be waived for both the return and reship process.

  • Original shipping costs incurred at the time the order was placed are non-refundable.

  • Please allow 5 to 7 business days for your refund or exchange to be processed. At that point in time, you will receive confirmation via email that your return or exchange is complete.

  • Returns will be processed back to the original payment if returned within 14 days.

Start a return or exchange